Last Updated:2026年4月14日

Company Name随州市晨列维商贸有限公司

Address:湖北省随州市曾都区南郊街道朱家湾村一组24号

Authorized Director:周浩杰

Social Credit Code:91421302MAK7Y9PE3X

Email:service@mail.mxikauf.com

Phone:+86 19282750692

Thank you for your continued attention and support!
We operate locally in the U.S. and always prioritize customer needs, striving to provide high-quality and attentive service. Whether you have any questions, suggestions, or concerns, you can contact us through the following channels, and we will do our best to resolve them promptly.

1. Official Contact Channels

Our only official customer service email is: service@mail.mxikauf.com

You can contact us through this email for any related inquiries, including but not limited to: product inquiries, order tracking, shipping and logistics updates, service feedback, etc. We will review and respond to each inquiry in a timely manner.

2. Customer Service Hours

Customer service working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

Friendly Reminder: To improve response efficiency, we recommend including your order number (if applicable), contact information, and a clear description of the issue when sending your email. We will prioritize processing your request during working hours and provide you with a satisfactory response as soon as possible.

3. Additional Information Regarding Orders

For your convenience in tracking your order progress, here is our order fulfillment and shipping timeline for reference:

  • Packing Cycle: After payment is successfully completed, the typical packing cycle is approximately 1-3 business days (business days exclude weekends and U.S. public holidays).
  • Delivery Time: After the order is packed, it is expected to be delivered to your designated address within 12-14 business days.
  • If you wish to inquire about your order, you can contact us using the email provided above and include your order number for a quick status update.

    We greatly value the feedback from every customer, as your suggestions and concerns are the driving force behind our continuous improvement. Whenever you need assistance, we are here and ready to serve you!